Saturday, January 9, 2016

Competent Communitation Skills




The ability to effectively communicate maybe the most important skill to attain and practice as; sadly, most people are not aware of their miscommunication skills. Most conflicts and confusions are created from simply misunderstanding what the person said, and the lack of using listening skills in order to be attentive while in conversations with others.

Dr. Annie Jones is a formal professor, and is currently a Christian counselor, and is someone I know who practices competent communication skills. Maybe the argument can be used as, “of course she communicates well and practices listening skills, just look at her profession”. I’m sure her profession has helped to shape her skills, but when we are with family and friends we tend to be more relaxed than, not as formal as needed for our professional work. Annie has adopted me as her daughter when my mother died a few years ago, so we have several mother and daughter outings of which is a more relaxed setting for both of us. Whenever I have a problem or if we are just having casual conversations she listens attentively to what’s being said and always responds appropriately to what was said only.
 She does not add subjects that were not a part of the original conversation without a proper transition to another subject. Some people are talking more than listening to others when engaged in conversations. I have often deliberately sat quiet and just watched and listened to conversation interactions, and each time I noticed how many people are not really listening to what’s being said. I often invite others to do this exercise, so try it: just watch, and listen, and also notice how many times and how many people turn the conversation energy towards themselves and their problems or their experiences while someone else is in the middle of their story, or presentation. If more people would just understand how important it is to listen carefully while others are speaking, I’m sure that they’ll learn more. 

As an educator it is very important to practice good listening skills because a child’s well-being is at stake as well as the welcomed feeling and trust of his/her parents. Since I have learned some time ago about the techniques of listening when others are speaking and its importance, I strive daily to practice the skills. Unfortunately, it is very challenging to converse with a person who is not listening or isn’t fully engaged in the conversation with you. So let’s strive to get the word out at an attempt to be respectful of others, put the brakes on conflicts and confusion, and to stop missing out on important information.    

3 comments:

  1. Darlene,
    You make an excellent point about miscommunication. All it takes is one e-mail to be misinterpreted, or a tone to be taken the wrong way for major misunderstanding to occur. Communication is hard work and it takes a great deal of effort on all involved to be effective. I agree that listening is just as important as the words we use in a conversation. Thanks for sharing.

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  2. Darlene,
    Dr. Anne Jones sounds like a wonderful person and reminds me of my mother. My mom has they same way about her when she talks to people. She really listens to them. My mom can meet a total stranger and before the conversation is over she will know their life story:o)

    Technology has, in my opinion, been a blessing and a curse. Miscommunication happens so easily when not done in person. With emails, text messages, message boards we do not get to see the nonverbal communication that comes with in person communications. Many people take advantage of these forms of communication. These impersonal forms of communication make them "braver". They speak differently or say things they normally wouldn't say if they were talking face to face to another person.
    Brandie

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  3. Darlene,

    I agree with Debi you make a really good point about miscommunication. I truly believe if we as people take the time to understand what the other person is saying there would be fewer issues. I have to say that I have deliberately listened to a conversation to see what I could do to help these two people understand one another. As you said miscommunication is the problem, but also people look at things differently and that is why we sometimes misunderstand what is being said. I would say to my children “Listen to the person talking with no intent to respond, and I bet you will understand them more”. Thanks for sharing

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