Sunday, February 14, 2016

Adjourning Team Work


Adjourning

I find it a bit challenging to think back to recall any one earlier experience of group team work that I was involved in that I find hard to adjourn from. Many of them I have forgotten, and sadly, as time goes on we will all forget unless something special or significant was presented that marks the experience.

I believe that gaining trust and learning to communicate respectfully through team work is essential for success in any project. As that trust is formed into friendships, this is what makes it hard to say good bye after completing our uniformed assignment.

As I understand it, a high performing group isn’t necessarily harder to leave if the level of a warm trusting friendship isn’t established. In most cases a high performing group’s focus isn’t on creating trust and friendships, their main focus is perfection of the project they’re working on which then leads into high performance perfection.

Although my colleagues in the study of our MS degrees are on line and we know one another by name, tone and style of our work, and some may have a photo and some do not, I that adjourning from this group work will be the hardest for me. With each of our discussion post, blog post, and our questions and comments that we share as we learn from one another we have always preformed with respect and acceptance. This will be the most memorable experience and the hardest for me to say good bye to. This journey has been the best towards earning my second degree and I will cherish it and will surly never forget it because this journey marks a special and significant experience.

I think it would be a very special closing ritual if we could meet all our colleagues either in person at a really nice banquet provided by the school, or at least by skype so that we can all meet and talk about our study experiences. I understand that there is a possibility during graduation, but that isn’t realistic, or good enough because some of us will graduate at different times and some will not make it to graduation in person.

I believe that I will adjourn from this group of team work colleagues by writing them a farewell note that expresses my appreciation for their comments and questions from our discussion sessions and our blog post, and mostly for their respect and acceptance as each of us presented our thoughts and feelings even if they were different from some colleagues thoughts and feelings.
Adjourning is an essential part of team work because it is the final agreement to all that we have been studying and working on as we close out our team work session. This is often a bitter sweet activity.

Sunday, February 7, 2016

Conflict Management


Conflict Management
 

The communication study of this course caused me to take a closer look at what happens when I experience a misunderstanding from a miscommunication with someone. Because of this closer look I have noticed that most people either will not accept the truth, and/or cannot handle the truth about what they did to a colleague, friend, or family member when in the midst of a conflict or disagreement. In addition, and perhaps even more of a problem, of just admitting to a mistake and saying “I’m sorry”.
 
 


During the holiday I experienced a conflict with a longtime friend that I have never had a conflict with. During a conversation of what our holiday plans were, my friend told me that another friend was coming to dinner at her house and I listened while she talked about it. I noticed that she did not invite me and my family to dinner; after all, I had not seen our other friend in a few years and thought that this was a chance for us all to enjoy. I listened as my friend hesitated before she extended a half-witted invite to me. The moment I was honest and let her know that it made me feel a little upset, she immediately got defensive and we ended up in a conflict with angry text messages back and forth, because I read between the lines and discovered that she wasn’t extending an invite to me at that time. I could have had the humanly feelings that my family should be invited to dinner because I had her entire family to dinner at my house last year, but I understood that sometimes it’s just a time for others, but the half-witted invite was the problem to me. Thankfully, my friend and I were able to talk it out and came to an understanding about what happened and apologized to each other for the unfortunate situation.

In reverence to the 3R’s “Respect, Reciprocal, and Responsive”, developed by early childhood specialist Magda Gerber, we respected each other and cared enough to recognize that there was a problem and be responsive enough to take ownership of the part we each played in the conflict. Also, we each were receptive of the problem and the parts that we were responsible for. Our conflict turned from unproductive to productive.

Lessons learned, I could have not been so sensitive, but my thoughts were that good friends should be able to go to each other and be honest letting the other know that something the friend said or did bothered the other. As I see it, this was one of those examples of not being able to accept the truth when it’s shown. In this case I don’t see where a compromise was applicable.

Lessons learned, sometimes a situation looks to be a problem, but isn’t at all what it seems. My friend also explained to me that the other friend invited herself over for that dinner and offered to bring the main dish which means less cooking for my friend, and my friend was trying to follow her husband’s lead about how many people was coming to dinner. Additionally, my friend admitted to trying to be careful of my husband’s wishes. As I see it, my friend was some-what caught in the middle by tying to appease her husband, and taking it for granted that my husband operated like hers. This is why communication is so important; it keeps misunderstandings at bay and keeps good friends and colleague relationships in good standing.

Reference

O’Hair, D., Wiemann, M., Mullin, D. L., & Teven, J. (2015). Real

     Communication (3rd. ed.). New York: Bedford/ St. Martin’s. Chapter 8,

     “Managing Conflict in Relationships” (pp. 214).